Fees During Covid-19 (Coronavirus)

  • On this page you will find information about fees and various funding options for telehealth (telephone or video) counselling.


  • If you would like to attend in person, please see fees applicable on the Fees and Rebates page.

  • Supervision and Coaching services are also available via telephone/video at the usual rate, please see the
    Fees and Rebates page.

Medicare Rebates


Medicare/Telehealth for Covid-19 [Coronavirus]:

​To prevent unneccessary travel and exposure, people with a GP referral under a mental health treatment plan can access bulk-billed telehealth consultations until 13/09/2020. Currently, all Medicare recipients are eligible for this rebate.

If you are concerned about the pandemic and want to limit exposure, but are not eligible for Medicare, or other options listed here, I am currently offering the following rates for telephone counselling:

Full fee.................................​$85


Cancellation Policy:

As fees are already heavily discounted with telehealth services, cancellations fees will still apply. There are costs associated with every booking, making cancellation fees a necessity. As I base most of my practice on regular sessions, e.g.  every 1, 2, or 4 weeks, I am usually unable to refill the appointment by offering the time to another client or supervisee. For these reasons, I request 7 days notice of cancellation, otherwise a fee will be charged as follows:


Full fee..................................​$80


Please note: Medicare/private insurance does not cover cancellation fees.

* Concession rates are available for pension or health care card holders.

Other Financial Support Options:

Carers Victoria - offering Telehealth

  • You can use the service if you are a carer for a family member or friend.

  • Funding for up to six sessions [a co-payment may be charged].

  • Visit the CARERS VICTORIA website for more information.

  • Contact the advisory line to assess eligibility on 1800 242 636.

Employee Assistance Programs (EAP) - offering Telehealth

I am a counsellor for:

You might be eligible to receive free counselling with me if your employer uses one of these providers.​ Free counselling might also be available via your partner or family member's EAP.

Teachers Health Fund; UniHealth; Nurses and Midwives Health

- check with insurer if Telehealth is funded

  • Cover counselling services under: Top Extras Cover.

  • Benefit: Initial assessment $100; Standard consultation $70.

  • Limit: $600 per year.

Worksafe Victoria - offering Telehealth

  • Counselling fees may be reimbursed if you are injured at work.

  • Requires referral from a medical practitioner and prior approval from agent.

  • For assistance with a work injury claim call WorkSafe 1800 136 089.

TAC - offering Telehealth

  • Counselling for victims or family members after a transport accident.

  • Requires referral from a medical practitioner and written approval from TAC.

  • Medical excess applies to accidents that occurred prior to 14/02/2018.

  • Contact the TAC on 1300 654 329 to assess your eligibility.

Department of Veterans Affairs (DVA) - offering Telehealth

  • Counselling is covered on a Gold or a White Card with GP referral.

  • Speak to your GP to assess your eligibility or call DVA 1800 555 254.​​​

Counselling Methods
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Online Counselling
Grief Counselling
Trauma Counselling
Depression Counselling
Anxiety Counselling
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Professional Coaching



Eleni Tsita
165 Drummond Street
Carlton Victoria 3053
Tel: 0409 554 701

Email: eleni.connect@live.com.au

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Consulting rooms in Carlton & Clifton Hill.

Local areas include: Abbotsford; Alphington; Brunswick; Brunswick East; Carlton North; Collingwood; East Melbourne; Fairfield; Fitzroy; Fitzroy North; Kew; Melbourne CBD; Northcote; North Melbourne; Richmond; Thornbury.

Author: Eleni Tsita